Payment Method

Payment and Refund Policy – Graphenebuy

At GRAPHENEBUY SHOP LLC, we strive to make your shopping experience seamless, secure, and transparent. Please review our Payment and Refund Policy, which outlines how we process payments, handle refunds, and protect your financial information.

Accepted Payment Methods

We accept all major payment methods, including:

• Visa

• Mastercard

• PayPal

All payments must be completed in full before your order can be processed, produced, or shipped.

Payment Authorization and Processing

When you place an order, our system performs a standard authorization check on your payment card to ensure sufficient funds are available. Once your payment is approved, your card or PayPal account will be charged, and order fulfillment will begin.

The funds received serve as full payment for the total value of your order, as listed in your confirmation email.

Custom and Handcrafted Products

Many of our products are custom-made or handcrafted to meet your specific design preferences.
Production will begin only after your payment has been successfully confirmed.
Please double-check all order details before submitting payment, as customization orders may not be eligible for cancellation once processing begins.

How to Complete Your Payment

When you are ready to check out, select one of the following options:

• “Proceed To Checkout” (for credit or debit card payments)

• “PayPal Checkout” (for PayPal account payments)

You will be redirected to a secure payment gateway, where your transaction will be processed.
All transactions are handled securely by PayPal. On your card statement, the charge will appear as PayPal – Graphenebuy.

Refund Policy

Refunds will be issued only under applicable conditions, such as damaged or defective products, or order cancellations made before production starts (if eligible).
All refunds will be returned to your original payment method, whether through PayPal or your credit/debit card.

Please note:

• Refunds may take 5–10 business days to appear on your statement, depending on your bank or payment provider.

• We are unable to refund to a different account or payment method.

Payment Security

Your financial safety is our priority.
No credit card information is processed or stored on our servers at graphenebuy.com.

All transactions are encrypted and securely processed through PayPal, one of the world’s most trusted online payment systems.
We do not share, sell, or disclose your payment details to any third parties.

Need Help?

If you have any questions regarding payments, refunds, or exchanges, please contact our support team.
Be sure to include your order number so we can assist you promptly.

GRAPHENEBUY SHOP LLC
1212 Aberdeen Dr, Allen, TX 75002, United States
Email: support@graphenebuy.com
Website: graphenebuy.com