Privacy Policy

Privacy Policy

Understanding Your Privacy at graphenebuy.com

At graphenebuy.com, we believe in transparency and want you to feel confident about your privacy when shopping with us. This policy explains how we collect, use, and protect your personal information.

What Information Do We Collect?

We collect information that helps us provide you with our products and services. This includes:

1. Information You Provide:
   When you create an account, place an order, subscribe to our newsletter, or contact us, we may ask for details such as your name, email address, shipping and billing addresses, and phone number.
   If you make a purchase, we also collect payment details, which are securely processed by our trusted payment partners.
   You may also share preferences or other information voluntarily.
2. Information Collected Automatically:
   When you browse our website, we automatically receive and record certain data from your browser, including your IP address, browser type, the pages you visit, and how long you stay on them.
   We may also collect device-specific information such as your device model, operating system, and unique identifiers.
   Cookies and similar technologies are used to improve your shopping experience and understand how our site is used. You can manage cookie settings in your browser anytime.

How Do We Use Your Information?

We use your personal data to:

• Process and fulfill your orders accurately and efficiently
• Communicate with you regarding your purchases or inquiries
• Personalize your shopping experience and show you relevant content
• Send updates, promotions, or offers (only if you have opted in — you can unsubscribe anytime)
• Improve our website, products, and customer service
• Protect the security and functionality of our store
• Comply with any legal obligations that apply to us

Will We Share Your Information With Others?

We only share your information with trusted third parties who help us operate our business effectively:

Service Providers:
These are companies that assist us with essential tasks such as payment processing, shipping, marketing emails, website hosting, and data analysis.
They are contractually required to handle your data securely and use it only for the purpose of providing their service.

Business Transfers:
If our store undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity. If that happens, we will notify you.

Legal Requirements:
We may disclose your information when required by law or in response to legal requests.

Your Consent:
We will always seek your permission before sharing your personal data for any purpose not covered in this policy.

Your Rights and Choices

You have full control over your personal information. You may:

• Access and update your account details anytime
• Unsubscribe from our marketing communications
• Manage cookies through your browser settings
• Depending on your location, request deletion or restriction of your personal data

If you wish to exercise any of these rights, please contact us at support@graphenebuy.com.

How Do We Protect Your Information?

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure.
While we strive to protect your data, please note that no online service can be completely secure.

Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill our business obligations, or comply with applicable laws and regulations.

Children’s Privacy

Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal information from children. If we discover that we have collected data from a minor, we will promptly delete it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page, so we encourage you to check back regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: support@graphenebuy.com