Refund Policy

Refund Policy

At graphenebuy.com, your satisfaction is our priority. If you return an item and it qualifies for a refund, our team will handle it promptly and with care.

1. Refund Approval

We issue refunds only after we have received and inspected the returned product.
Our quality control team will verify the condition of the item before approval.
Once your return is approved, the refund process will begin within 14 business days.

2. Refund Method

All refunds are processed through the original payment method used at checkout.
Please allow an additional 3 to 5 business days for the refunded amount to appear in your account, depending on your bank or credit card provider.

3. Non-Refundable Charges

Please note the following conditions:

• Shipping fees are non-refundable, even if you return all items from your order.
• If the return was not due to an error on our part, the return shipping cost may be deducted from your total refund amount.

For any questions or exchange requests, please contact our support team at: support@graphenebuy.com